Dear users, in order to finalize the reconciliation of the reimbursements it is required to be sent attached the following collections (JPG format):




  Proof of payment

  Letter of Claim (Issued by Conviasa)

    To the following emails depending on the route of the ticket to be refunded:

Caracas - Buenos Aires:

Buenos Aires - Caracas:

Caracas - Madrid:

Madrid - Caracas:

Porlamar - Buenos Aires:

Buenos Aires - Porlamar: